Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 23832 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 23832 Views
  • 17 replies
  • 0 likes

Gift Card for Student cannot be used

I purchased a gift card for my son, who is 16 (a student).On receipt of the card, which I purchased online, it indicates that it can only be redeemed for "full price standalone Premium subscription".I have 2 questions:If he uses this on his existing ...

  • Newbie
  • I purchased a gift card for my son, who is 16 (a student). On receipt of the card, which I purchased online, it indicates that it can only be redeemed for "full price standalone Premium subscription...
  • Maxim
  • Spotify Star
  • 434 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to have premium student plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using student plan for more than a year and a few months ago, I updated my studen...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Alex
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount: Clicking "Renew Discount" just reloads the same page, unable to renew

I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've tried directly through the email link and separately th...

  • Newbie
  • I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've trie...
  • emirdior
  • Newbie
  • 533 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 533 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't renew Student Premium plan "you already redeem this offer"

PlanPremiumCountryPhilippinesDeviceAndroid phone and laptopOperating SystemWindows 10 My Question or IssueRegarding my premium plan, the current plan that I am using right now is the student plan. However, last month, Spotify charged me of 149Php. At...

  • Casual Listener
  • Plan Premium Country Philippines Device Android phone and laptop Operating System Windows 10   My Question or Issue Regarding my premium plan, the current plan that I am using right no...
  • Dian
  • Spotify Legend
  • 10841 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 10841 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment problem

I tried paying for my premium and it says payment failed but the money has been debited. What do I do?

  • Visitor
  • I tried paying for my premium and it says payment failed but the money has been debited. What do I do?
  • Alex
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution I should have a year of my student plan left

Hi! I am a fourth year student, just started and should have a year left of my student plan. I cannot find when I started the subscription anywhere. Anytime I try to verify, it says the plan is already used. I cannot have started it earlier, because ...

  • Newbie
  • Hi! I am a fourth year student, just started and should have a year left of my student plan. I cannot find when I started the subscription anywhere. Anytime I try to verify, it says the plan is alrea...
  • Dian
  • Spotify Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant complete my student payment it’s says unsubscribed when i try to pay

I am late to renewing the student plan by month approximately and i cant pay its says unsubscribeed when i pay through my mobile

  • Visitor
  • I am late to renewing the student plan by month approximately and i cant pay its says unsubscribeed when i pay through my mobile
  • Elena
  • Moderator
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Unable to subscribe to premium student in Ukraine

PlanPremium student CountryUkraine Device(Samsung Galaxy A52s)Operating System(Android Oreo.) My Question or IssueI am a student from Ukraine who studies at a Ukrainian university. I can't apply for a premium student, because it says that now I am in...

  • Newbie
  •   Plan Premium student  Country Ukraine  Device (Samsung Galaxy A52s) Operating System (Android Oreo.)   My Question or Issue I am a student from Ukraine who stud...
  • Maxim
  • Spotify Star
  • 450 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution You have already redeemed this offer, student plan.

Trying to switch to a student plan. When I complete the verification form, it says that I have already redeemed this offer.

  • Visitor
  • Trying to switch to a student plan. When I complete the verification form, it says that I have already redeemed this offer.
  • pocho98
  • Visitor
  • 507 Views
  • 2 replies
  • 0 likes
  • 507 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't verify student status

I just activated my free 30 day trial of Premium and then went to try to verify my student status and it can't/won't verify that I'm a student. I changed my email to my school email and it still doesn't acknowledge my student status. I have a Unidays...

  • Newbie
  • I just activated my free 30 day trial of Premium and then went to try to verify my student status and it can't/won't verify that I'm a student. I changed my email to my school email and it still does...
  • tjhime10384
  • Visitor
  • 105953 Views
  • 11 replies
  • 7 likes
  • discount
    Student
    verification
  • 105953 Views
  • 11 replies
  • 7 likes

Superuser Contribution Had free account now premium with different email

I have the free Spotify on my phone with my personal email address as the log in. But then I started grad school and now have the Premium student subscription which is my school email. How do I update my email address on my phone so that it recognize...

  • Visitor
  • I have the free Spotify on my phone with my personal email address as the log in. But then I started grad school and now have the Premium student subscription which is my school email. How do I updat...
  • Eni
  • Moderator
  • 583 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo verificarme, no aparece mi universidad en la pagina de spotify

Al momento de verificar en Spotify no me aparece mi escuela, pero en la pagina de SheerID si esta dentro de los vereificados

  • Visitor
  • Al momento de verificar en Spotify no me aparece mi escuela, pero en la pagina de SheerID si esta dentro de los vereificados
  • Dian
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema account studenti

Il mio account è stato disattivato perchè ho avuto problemi con la carta e il pagamento non veniva effettuato. Risolto il problema riattivo l'abbonamento e invece di 4,99 (ho l'abbonamento studenti da più di un anno credo) si pagano 9,99. Quindi prov...

  • Regular
  • Il mio account è stato disattivato perchè ho avuto problemi con la carta e il pagamento non veniva effettuato. Risolto il problema riattivo l'abbonamento e invece di 4,99 (ho l'abbonamento studenti d...
  • Dian
  • Spotify Legend
  • 1259 Views
  • 6 replies
  • 0 likes
  • Student
  • 1259 Views
  • 6 replies
  • 0 likes

SheerID manual verification not working

PlanStudent PremiumCountry USDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue So I was just told ro re-verify for spotify premium student and I did using the manual sheerID verification. It was successful, and when I click the link ...

  • Casual Listener
  • Plan Student Premium Country  US Device Samsung Galaxy 9 Operating System Android    My Question or Issue  So I was just told ro re-verify for spotify premium student an...
  • bso118
  • Newbie
  • 1747 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1747 Views
  • 4 replies
  • 0 likes

using spotify premium on a new account

PlanFree/Premium - freeCountry - UK Deviceiphone 11Operating SystemiOS 15 My Question or IssueI recently had to create a new spotify account. i had student premium on my previous account, but i cancelled the subscription. i wanted to start using stud...

  • Visitor
  • Plan Free/Premium - free Country - UK   Device iphone 11 Operating System iOS 15   My Question or Issue I recently had to create a new spotify account. i had student premium on my...
  • Maxim
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Buongiorno, Ho l’abbonamento per studenti, rinnovato il mese scorso (16/10) dato che era scaduto l’anno. Nonostante io avessi fatto tutti i passaggi di conferma, ieri sera mi è arrivato il pagamento di 9,9€. Sono ritornata nella mail e ho ripremuto s...

  • Casual Listener
  • Buongiorno,    Ho l’abbonamento per studenti, rinnovato il mese scorso (16/10) dato che era scaduto l’anno. Nonostante io avessi fatto tutti i passaggi di conferma, ieri sera mi è arrivat...
  • Lyubka
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to see any school under the dropdown

I am trying to subscribe to premium for student subscription plan but in the SheerID under the name of college/university dropdown, I am not able to see ANY schools at all. Please advise what I can do? It seems like changing country doesn't help with...

  • Visitor
  • I am trying to subscribe to premium for student subscription plan but in the SheerID  under the name of college/university dropdown, I am not able to see ANY schools at all. Please advise what I...
  • joshuapotter
  • Newbie
  • 3379 Views
  • 9 replies
  • 4 likes
  • Premium for Students
  • 3379 Views
  • 9 replies
  • 4 likes

Solved!!Superuser Contribution wont recognize my college

PlanFree/Premium StudentCountry England, UK My Question or Issue I tried to apply for the student premium subscription, as I am 17 years old and currently enrolled in Oldham Sixth Form College in the UK and have a UNIDAYS account and qualify for stud...

  • Casual Listener
  •   Plan Free/Premium Student Country  England, UK   My Question or Issue  I tried to apply for the student premium subscription, as I am 17 years old and currently enrolled...
  • Alex
  • Spotify Legend
  • 9467 Views
  • 4 replies
  • 0 likes
  • Student
  • 9467 Views
  • 4 replies
  • 0 likes