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been charged extra for dont know how many months

been charged extra for dont know how many months

 

Plan

Student Premium

Country

SG

 

My Question or Issue

I have sign up for the student premium plan for $4.99/mth but when i check my bank account, i have been charged $5.13/mth the entire year. and when my student plan is over, the price should be $9.99 but ive been charged $10.18. 

Reply
1 Reply

Hey there @bymymm

 

Thanks for searching for the answer you need here! 
 

When the student discount expires, your subscription automatically continues at the standard rate for Premium Individual unless you cancel or apply for another year (with a 4 year limit). Spotify will only charge you the regular price as announced on the Premium page

 

If a charge doesn’t look right, check its status on your statement. Sometimes your bank or card issuer may charge small additional fees for international transactions. 

 

We suggest you get in touch directly with your bank to check if such fees have been charged. 

 

Hope this helps. Let us know how it goes.  

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