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cant recieved prenium features after purcased

cant recieved prenium features after purcased

Hello, i bought premium for student 2 hour ago but still waiting email to enable my premium. Hurry up please my trip will end soon.

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4 Replies

Hey @NjordNystrom,


Thanks for posting your concern to the Spotify Community - I'd love to help! Spotify doesn't handle verifying student status; their partner, SheerID, does. You can read more about verifying your Spotify Premium for Students, as well as see how to contact Team SheerID, over at this FAQ.

 

Cheers,
Tim

How can i post again my student id card with my face 😞 . I already post it. But only my card. 

This SheerID support article outlines how to resubmit documentation to SheerID for verification 🙂

 

Let me know how it goes!

Oh thank you . I will write here

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