changing e mail from student's one to private

[zuzka2310]

None of the below information is required.

However, the more you provide the easier it will be for us to try and help.

Plan

Premium Student

Country

Poland

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

How to change my verification e mail from the students one to private one? I used my student email cause it was suggested in the application for this premium plan but it turned out that messages from Spotify are not received by this mail. That will cause problems in the future with verification. I can't change it myself I suppose, so please tell me who can I contact or what can I do to change it. 

Thank you in advance for help.

[Maxim]

Hey @zuzka2310,

Thanks for reaching out.

Have you tried changing your email address here yet?

Let me know 🙂

[zuzka2310]

Hi,
Yes I did change the enail in the place you send me. I also contacted
SheerID, they send me an activation link for my desirable email but the
recommended me to contact Spotify so they can change the e mail for me. But
this is the only site I found where I can contact somebody from Spotify.
That's why I'm asking for help.

[Maxim]

Hey @zuzka2310,

Thanks for getting back.

If you've successfully updated the email address on your Spotify account, then you should be all set 🙂 

It sounds like your student discount through SheerID seems to still be valid as well, so I don't think any action is required as of now.

Let me know if there's anything else I can help with.