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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25820 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25820 Views
  • 19 replies
  • 0 likes

How to listen to audiobooks

PlanStudent PremiumCountryUSAMy Question or IssueI've been aware that audiobooks have been included in premium plans for a while now. I was looking to listen to some but all of them are locked and I have to pay. I have asked others and some say that ...

  • Visitor
  • Plan Student Premium Country USA My Question or Issue I've been aware that audiobooks have been included in premium plans for a while now. I was looking to listen to some but all of them are loc...
  • Maxim
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 463 Views
  • 1 replies
  • 0 likes

No debit card payment option after i renewed my premium student

PlanPremiumCountryMalaysiaDeviceRedmi Note 12+ Pro 5GOperating SystemAndroid 14 My Question or Issue

  • Newbie
  •   Plan Premium Country Malaysia Device Redmi Note 12+ Pro 5G Operating System Android 14   My Question or Issue  
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution I was using student premium and it cancelled with no reason

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was using student premium, updated my school information last month on sheerid and i got an...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I was u...
  • ksg11
  • Newbie
  • 9572 Views
  • 6 replies
  • 1 likes
  • Premium for Students
  • 9572 Views
  • 6 replies
  • 1 likes

Superuser Contribution Paying with cash card

I want to pay for my subscription using a cash card and it won’t work

  • Casual Listener
  • I want to pay for my subscription using a cash card and it won’t work
  • Maxim
  • Spotify Star
  • 4898 Views
  • 10 replies
  • 1 likes
  • 4898 Views
  • 10 replies
  • 1 likes

Superuser Contribution Can't Purchase Premium

PlanFreeCountryUSADeviceSamsung Galaxy S20 My Question or IssueI'm trying to upgrade to premium, but I keep getting the error message that says I have done the trial before (which I have, four years ago). My issue is that I can't figure out how to bu...

  • Casual Listener
  • Plan Free Country USA Device Samsung Galaxy S20   My Question or Issue I'm trying to upgrade to premium, but I keep getting the error message that says I have done the trial before (whic...
  • MihailY
  • Moderator
  • 1787 Views
  • 6 replies
  • 2 likes
  • Premium for Students
  • 1787 Views
  • 6 replies
  • 2 likes

How to change to premium

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a student account and have realised that I can’t access audiobooks so would like...

  • Visitor
  •   Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I curren...
  • Maxim
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change my card

I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to change the card.

  • Visitor
  • I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to chan...
  • Yordan
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 262 Views
  • 1 replies
  • 0 likes

This page is not available

Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears PlanFreeCountryGreece

  • Visitor
  • Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears    Plan Free Co...
  • Maxim
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Stuck at the "tell me about yourself" page

My problem is: After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is already listed. I have tried to cancel my current plan and ...

  • Casual Listener
  • My problem is:  After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is al...
  • ea510chan
  • Casual Listener
  • 397 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 397 Views
  • 1 replies
  • 0 likes

changing e mail from student's one to private

None of the below information is required.However, the more you provide the easier it will be for us to try and help.PlanPremium StudentCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windo...

  • Casual Listener
  • ...acbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to change my verification e mail from the students one to private one? I used m...
  • Maxim
  • Spotify Star
  • 442 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 442 Views
  • 3 replies
  • 0 likes

Superuser Contribution No me aparece el cambio de plan

No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la appPlanEstudiante/PremiumPaísMéxico Dispositivo(MOTOROLA)Sistema operativo(And...

  • Casual Listener
  • No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la app Plan Estudiante/Premi...
  • Lyubka
  • Moderator
  • 390 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 390 Views
  • 1 replies
  • 0 likes

Spotify student

PlanStudent premiumCountryIndia Device(Redmi note 10 pro, samsung galaxy tab s9 fe+)Operating System(Android 13) My Question or IssueApp doesn't allow me to pay for Spotify student premium using Google play

  • Visitor
  • Plan Student premium Country India  Device (Redmi note 10 pro, samsung galaxy tab s9 fe+) Operating System (Android 13)   My Question or Issue App doesn't allow me to pay for Spot...
  • Maxim
  • Spotify Star
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Device limit reached after having to facotry reset my phone.

I recently had to factory reset my phone and watch, both of what had downloaded songs on them. Now after the reset I can't download anymore songs as I have reached "Device Limit"Any help would be highly appreciated.

  • Casual Listener
  • I recently had to factory reset my phone and watch, both of what had downloaded songs on them. Now after the reset I can't download anymore songs as I have reached "Device Limit" Any help would be...
  • MihailY
  • Moderator
  • 2325 Views
  • 7 replies
  • 0 likes
  • 2325 Views
  • 7 replies
  • 0 likes

Solved!! Need student premium for more than one month

PlanFree/Premium= PremiumCountry=India Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)= iphone13Operating System(iOS 10, Android Oreo, Windows 10,etc.)=iOS My Question or Issue= I want to buy premium student plan for more than a month. Plea...

  • Newbie
  • Plan Free/Premium= Premium Country=India   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)= iphone13 Operating System (iOS 10, Android Oreo, Windows 10,etc.)=iOS   ...
  • Maxim
  • Spotify Star
  • 512 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 512 Views
  • 2 replies
  • 0 likes

Superuser Contribution Get students discount - Something went wrong

Hi everyone, I received SheerID verification mail and when I try to click "Get Student Discount" and connect to Spotify, where I confirm that account is correct, I get "Something went wrong" error. Despite refreshing the page, error still persists. U...

  • Casual Listener
  • Hi everyone, I received SheerID verification mail and when I try to click "Get Student Discount" and connect to Spotify, where I confirm that account is correct, I get "Something went wrong" error. D...
  • Joan
  • Moderator
  • 2338 Views
  • 6 replies
  • 1 likes
  • Premium for Students
  • 2338 Views
  • 6 replies
  • 1 likes

NOT WORKING STUDENT PLAN SUBSCRIPTION

PlanFree/PremiumCountryINDIAOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ISSUEI CAN'T SUBSCRIBE THE STUDENT PREMIUMTHAT SITE NOT WORKING AND I TOUCHED THE PLAN BUT NOT WORKING

  • Newbie
  • Plan Free/Premium Country INDIA Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ISSUE I CAN'T SUBSCRIBE THE STUDENT PREMIUM THAT SITE NOT WORKING AND I TO...
  • Billy-J
  • Spotify Star
  • 311 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 311 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hulu Deactivation

PlanPremium StudentCountryUnited StatesDeviceiPhone 11Operating SystemiOS 15.2.1 My Question or IssueI recently attempted to activate Hulu for my premium student account, and I accidentally linked the wrong account. After checking both Spotify and Hu...

  • Casual Listener
  • Plan Premium Student Country United States Device iPhone 11 Operating System iOS 15.2.1   My Question or Issue I recently attempted to activate Hulu for my premium student account, and...
  • Sanchii
  • Visitor
  • 4419 Views
  • 6 replies
  • 1 likes
  • Premium for Students
  • 4419 Views
  • 6 replies
  • 1 likes

Superuser Contribution Me cobraron dos veces mi cuentas estudiante en un mes

El sabado 14 de noviembre me suscribí al plan de estudiantes agregué mi tarjeta y lo pagué. Hoy 15 de noviembre me llegó un correo de Spotify que me faltaba verificar que era estudiante lo hice y me envió un correo que decia verificación exitosa. Cua...

  • Visitor
  • El sabado 14 de noviembre me suscribí al plan de estudiantes agregué mi tarjeta y lo pagué. Hoy 15 de noviembre me llegó un correo de Spotify que me faltaba verificar que era estudiante lo hice y me ...
  • Eni
  • Moderator
  • 606 Views
  • 3 replies
  • 0 likes
  • 606 Views
  • 3 replies
  • 0 likes

Superuser Contribution Report issue regarding Spotify Stockholm Swe charging extra payment

Hello,Can anyone tell me that how to report a issue regarding Spotify Stockholm Swe charging extra payment even on Student Premium Plan?

  • Newbie
  • Hello, Can anyone tell me that how to report a issue regarding Spotify Stockholm Swe charging extra payment even on Student Premium Plan?  
  • Joan
  • Moderator
  • 447 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 447 Views
  • 1 replies
  • 0 likes