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payment for what?

payment for what?

Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. Also, the discounted fee is 6,99 TL but instead it took 7.24 TL from me!... What is going on here 😞

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1 Reply

Hey @blackfinite, welcome to the Spotify Community.

 

If you haven't received the confirmation email for the student discount, the charge is probably pending. If the payment shows as pending, this could explain things: https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/.

 

Also, if you can see an extra amount in the payment, it could be a fee that your bank charged you.

 

Take care 🙂

 

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