premium for students

[Ali65]

I received student verification, but I keep encountering this when I click the link.

Says: A problem occured. Reload this page or try again later. Getting things done can take time.

[Elena]

Hey hey @Ali65!

Welcome to the Community and thanks for reaching out.

It's a good idea to try and open the link in an incognito window to avoid the possible issues that the data stored in your browser may cause.

You could also give it a shot on a different device and network to see if the page loads successfully.

Keep us posted on how it goes. We'll be here if you have any questions.

[Ali65]

I tried all of them but still having the same problem

[Elena]

Thanks for giving these steps a shot @Ali65!

In this case our support team can help you further with activating the student discount.

If you've already reached out to support via email and got an automatic message, you can to reply to that mail. This will speed up the process and a support agent should get in touch with you shortly.

Let us know if you have any other questions.

Have a great day!

[Ali65]

Thanks. I will email the support team.