student discount

[user-removed]

I paid the money for student discount but i didn't verify my school, Can i get may money back ?

[Jacob]

Hey @user-removed, welcome to the Spotify Community!

In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not verified your student status. Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-but-dont-have-premium/

Please let me know if you have any other questions 🙂

[user-removed]

Thank you. It says you can pay back in 48 hours but it's been like 72 hours but okay i'll wait then.

[user-removed]

Hey there, it's been 6 days. I didn't get my money back. What is the problem ?

[Jacob]

@user-removed,

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂