2 personal account to convert to family and not loosing the money?

[cattivello]

Plan

Moving from Premium to family

Country

NL

Device

N.A.

Operating System

N.A.

My Question or Issue

I have my 2 kids with both their personal account. Now I like to have one as well and my wife too. So I want to change to family account.

The situation:

My kids account expire in about a month.

Is it possible to somehow convert the 2 accounts and add them to my family account (not yet made. That's the plan) and not loose the 20€+ already paid?

If yes, how ?

Thank you

[Maxim]

Hey @cattivello,

Thanks for reaching out.

While they won't have any issues accepting the invites to the plan, any remaining Premium time will be lost when they accept the invites. I guess you could wait until the remaining Premium time is over, just make sure that auto-renewal is turned off if it's on (see here).

I hope this clears things up 🙂