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Can’t upgrade to duo whilst paying through mobile phone plan

Can’t upgrade to duo whilst paying through mobile phone plan

I am trying to upgrade to duo so my partner and I can share the cost, but I pay for this through my phone contract with EE, I would like to continue paying for it through that but on duo not just singular premium
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1 Reply

Hey there,

 

Thanks for reaching out.

 

Unfortunately, not all payment methods can be used for every plan, especially if you're getting Premium through a partner. In that case, you would first have to cancel Premium through EE and wait until that subscription has ended before you'll be able to subscribe to Premium Duo directly at https://spotify.com/duo.

 

I hope this clears things up 🙂

MaximSpotify Star
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