Cancel subscription and get a refund

[Jmoney76]

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription 

[Zehrade235]

Am I gonna get a refund if I just cancel my subscription.

[dany27]

Bonjour, jài souscrit à un abonnement serait il possible d’être remboursé ?

[31m6o3rbk5wzfsonqudv]

I have cancelled subscription, but I was charged today. Can I get a refund please as I no longer need tithes for another month? 

[UNFxZED]

Good day Community I wanted a bit of assistance with my spotify subscription fee, I paid for my other email account unknowingly and I immediately canceled and logged out the account and now I've been trying to contact spotify for help with getting a refund so I'd pay the official email account, 

Please help 😞

[Joan]

Hi there folks,

Thank you for your replies. Since this thread appears to be getting some more attention, we'll gladly help clear out some confusion.

Firstly, be advised that if a payment has already been processed, cancelling the subscription will not refund this payment and your Premium will instead remain active until the next billing date. Any and all refund requests are handled via our support team, you can reach out to them at any time. Be advised that refunds can only be processed within a brief timeframe after the date of purchase. Make sure to have all of your payment information on hand, as our team will need it to find the payments and verify you as the account owner.

Hope this helps.

[Theodoapril]

Can you cancel my subscription.

[Maria]

Hey there @Theodoapril,

Thanks for posting in the thread!

You can manage the subscription directly through your account page. Feel free to have a look at this page as well for more details on how to cancel the subscription.

Hope this clears things up. Cheers!

[Calix001]

i was debited on failed payment

[Susan_GP]

Hi there @Calix001,

Thanks for your reply in this thread. 

First up, we'd recommend making sure the payment was successful or if it's pending. If your Spotify payment is marked as 'pending' on your bank statement, it might not have gone through successfully. When you submit a payment, your bank puts the funds aside as ‘pending’. If the payment fails, the pending status will expire and the funds will be returned to you.

Now, if the payment was indeed successful, you might have another account and your Premium time is there. You can check if you have more than one account on Spotify by following these specific steps. We recommend logging out and back in with any other email you have, Facebook, Google, or phone number (if that option is available in your region).

Let us know how that goes.

[3ayrton]

Hola quiero un reembolso, pero no me deja porque dice que pasaron 15 días, lo cual es falso, el pago se realizo el 6/6 y pedi reembolso el mismo día..¿Que clase de estafa es esta?

[Satyampriyanshu]

Pls help me to get a refund the payment is done automatically but I am not using the app 

[Jthornsbury]

Forgot to cancel subscription now Spotify refuses to refund even though I was charged less than an hour ago 

[Satyampriyanshu]

Dear Sir/madam
Pls help me to get a refund back the payment has been done by mistake
pls help me to get refund back

[Pocker61pete]

I can’t seem to play my music without comercials always playing when l play different songs. There is a mix up on my email, l don’**bleep****bleep** because the money for Spotify still comes out of my account.l can’t play music without commercials.

[Satyampriyanshu]

I have cancel my subscription also but don't received a refund back from you

[31qiafnpvdg354jfljag]

How long does it take to get my refund after cancellation?

[Joe_7]

Please tell your team to not raise prices end of July 2024! It’s too expensive and no longer worth it at those prices. Please ask the team to not raise prices any furthur!

[MariaMiró]

no tengo plata para pagarlo

[#20]

This app has withdrawn 1440 rupees from my account through autopay system. If you don't refund me my money back, I'll definitely file a case against you ! I just want my money back though I'm a premium customer.

[#21]

o pagamento foi efetuado porém não era pra ser gastado pois preciso muito desse dinheiro e preciso do reembolso