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Don't have access to my account, but card is entered.

Don't have access to my account, but card is entered.

I don't have access to account, but card is entered. I had two messages that two payments were declined because I don't have funds on my card.

Will charges stop arriving if payments were declined two times?

I'm not sure if I can put to my card more than €6.99 because maybe my Spotify will charge it.

 

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1 Reply

Hey @richardfeat.

 

Thanks for getting in touch!

 

 

We will try to withdraw money 4 more times after the first time fails. This can take about a week. After that your account will revert back to Free and your subscription will end.

 

If you need help with regaining access to your account, take a look at this page.

 

Should do the trick. Let us know if you have further questions.

 

Have a nice day.

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