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How to change a payment method? Premium and Family Plan? There is no UPDATE option on my Acct Page

How to change a payment method? Premium and Family Plan? There is no UPDATE option on my Acct Page

I need to change the credit card on my Spotify.  Spotify says to navigate to the Account page, and use the Update option.  There is no Update option.  I have a Premium subscription and Family Plan.  Thank you.

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4 Replies

Hey @DMC77 ,

 

Thanks for reaching out.

 

The UPDATE button should be located on this page under "Your Plan".

Maxim_1-1663745061200.png

 

If you're not seeing it there, please post a screenshot of what you're seeing.


Looking forward to your reply 🙂

MaximSpotify Star
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Note: I'm not a Spotify employee.

I have the same problem. The website is definitely not user-friendly.

 

I have Premium Family, and there is no payment method on that page, either.Screenshot (292).png

Hey @Momtodem,

 

Members of the Premium Family plan don't get charged for the service, only the main Family account does.
In case you're paying for the main account, log into that one and the option to update the payment method will be there 🙂

We're here for you if further questions arise.
Cheers!

VasilModerator
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