Hulu and Spotify premium

[Baezjordan]

My Question or Issue

I recently had my credit card info compromised and while waiting for my new card to come in my Spotify bill was due. Since I was a couple days late my Hulu deal was lost. I was just wondering if I could somehow get that deal back or am I just out of luck?

[Baezjordan]

Posting on a different topic. But my Hulu deal was lost because my old credit card assigned to the account was cut off due to it being compromised. And around that time my Spotify bill was due and took even longer to get my new card because of President's Day. Then when I do go to update my account I lose Hulu. So I was wondering if there's a way to see if I could get my Hulu deal back or if I'm out of luck? 

[Billy-J]

Hey @Baezjordan, thanks for reaching out to the Community!

I'm sorry to hear this. Did your account revert back to Free, or were you still on Premium when this happened?

Keep me updated!

[Emilia_8 · Accepted solution]

Hello @Baezjordan, 

Thank you for reaching out here in the Community!

Feel free to contact customer support about this and they'll be happy to reactivate the Spotify + Hulu bundle for you. 

You can find the contact form here. 

I hope you'll find this helpful! 

[MikeMorales]

I am having the same issue but I entered my new debit card info and I still had Spotify premium but no more Hulu. It's frustrating