I CANT RESUBSCRIBE TO PREMIUM

[gcruz]

Cause I had a giftcard that spotify gave me and after my gift card got cut it returned to free and when I was going to pay It says I can't and I've tried a lot of steps but It didn't work.

[Billy-J]

Hi there!

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

[gcruz]

It says Invalid perimeter specified something 

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@Billy-J wrote:

Hi there!

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

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[Billy-J]

@gcruz,

I would suggest trying this from an incognito window, or a different device. 

Let me know how this goes 🙂

[gcruz]

I tried both but it didnt work.

[Billy-J]

@gcruz - 

Sorry for any frustration. Since the methods I provided in my previous replies didn’t work, I would suggest you contact Spotify Support, as they will be able to help further with your issue. 

There are few methods of how to contact Spotify, here. 

Hope this helps!

[gcruz]

how do I contact spotify 

[Billy-J]

@gcruz -

I sent you the link above on methods to contact Spotify. Here is the link to the contact form (here).

Hope this helps!

[gcruz]

Thank you!

[Billy-J]

@gcruz -

You’re welcome 🙂 Have a good day!