I am charge twice a month. Need this to stop.

[haneelin]

Plan

Premium

Country

Philippines 

Device

iPhone, Huawei

Operating System

iOS, Android Oreo,

My Question or Issue

Hi. I can see charges on my credit card twice a month for the Spotify Premium account. What the other one is for? I am subcribed to premium for 3 months now. Please help verify the charges. Seems like I’m paying for two accounts.

Thank you.

[Bittencourt]

Hi @haneelin welcome to the Spotify Community!

It looks like you have more than one Spotify account.

Please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

[haneelin]

Yes I have Spotify linked to Facebook. How do I cancel this subscription?

[Bittencourt]

That's ok @haneelin, just click on the link bellow and follow the steps to cancel the account:

https://support.spotify.com/article/how-to-cancel-your-subscription/

Let me know how it goes!