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I chose to pay for a student subscription, but it was charged as a premium duo. How to return funds?

I chose to pay for a student subscription, but it was charged as a premium duo. How to return funds?

Plan

Student/Premium

Country

Ukraine 

Device

Redmi Note 8 Pro

Operating System

Android

My Question or Issue

I chose to pay for a student subscription, but it was charged as a premium duo. How do I cancel my subscription and get a refund?

Reply
1 Reply

Hi, 

That's a really frustrating issue but should be easy to fix. 

You can sign up for a student account here

You can contact Spotify support directly for a refund here.

 

 

Let me know if you need any more help. 

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