I paid but I still don’t have premium

[aj0_o]

• so A few days ago my monthly payment for Spotify was canceled by my bank because my card was lost and all transactions were upheld ! So , I transferred the money to Spotify through the bank portal and It went through but I still don’t have premium yet . 

Plan

Free/Premium

Country

Germany 

My Question or Issue

[kejt_]

Hello @aj0_o and welcome!

If you’ve run through the subscriptions process but are finding that you don’t have access to premium, don’t worry! Please take a few seconds to look over this thread, and if necessary, follow through the attached survey.

Let me know how it works!

Have a nice day 🙂