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Ma musique en cours est coupée dès que ma fille met de la musique

Ma musique en cours est coupée dès que ma fille met de la musique

Abonnement famille
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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

This type of situation commonly happens when you and your daughter are using the same account instead of your own by mistake. So first, if your daughter's account is already joined to your plan, we'd recommend to your daughter to log out from the account on her device and log back in, but using her own credentials to make sure she's using her own account.

 

If the issue persists, it's possible that you could be using her account by mistake, so we'd recommend also following the previous process on your own device.

 

Hope this helps. If anything else comes up, the Community will be here for you. 

OscarDCModerator
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