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Não estou conseguindo colocar meu cartão para o pagamento

Não estou conseguindo colocar meu cartão para o pagamento

Na opção no cartão fica dando loading infinito
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1 Reply

Hey there,

 

Thanks for posting in the Community! We hope you don't mind us answering in English as this is the official language of the forum.

 
Could you try to restart the affected device to see if that makes any difference for you?


It's also a good idea to check with a different network connection to see if you'll be able to pay for your subscription. If possible, ask a friend or a family member to start a hotspot for you and use that network. If this is not possible - try with another Wi-Fi connection instead.

 

In case the issue persists, we'd suggest that you try on a different browser or in an incognito window to avoid any issues caused by the saved cache or cookies.

 

Hope this helps. Let us know how it goes. 

LyubkaModerator
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