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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
Thursday
MeetPatel12
Casual Listener
130524 Views
92 replies
10 likes

130524 Views
92 replies
10 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
2024-12-12 1:50:57 PM
FenrisulvKK
Visitor
15594 Views
27 replies
3 likes

15594 Views
27 replies
3 likes

Premium Duo plan and still have ads

I’ve had premium duo for nearly a year and my husbands account still has ads. He verified his info, etc but it’s got the exact same ads as Spotify free. Can someone explain why we are unable to fix this? An actual person to talk to or email would be ...

Sarahkist
Visitor
I’ve had premium duo for nearly a year and my husbands account still has ads. He verified his info, etc but it’s got the exact same ads as Spotify free. Can someone explain why we are unable to fix t...
2023-08-18 9:34:52 PM
2023-08-21 11:54:33 AM
Maxim
Spotify Star
436 Views
1 replies
0 likes

436 Views
1 replies
0 likes

Update Payment Method

I can't update my payment info, I've tried literally every possible route and the website glitches out and just gives me a blank black screen with a "back" arrow and I can't message anyone for help because that screen win't load either, has this happ...

ciaramoreroo
Visitor
I can't update my payment info, I've tried literally every possible route and the website glitches out and just gives me a blank black screen with a "back" arrow and I can't message anyone for help b...
2023-08-16 12:23:41 AM
2023-08-21 7:54:26 AM
Maxim
Spotify Star
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

Subscription

PlanPremiumCountryKazakhstanDevicePCOperating SystemWindows 11My Question or IssueThe question is too simple, but I did not find the answer to it.1. If I forgot about the spotify subscription and the money was withdrawn, is it impossible to return th...

mister_p
Newbie
Plan Premium Country Kazakhstan Device PC Operating System Windows 11 My Question or Issue The question is too simple, but I did not find the answer to it. 1. If I forgot about the spotify ...
2023-08-20 12:03:44 PM
2023-08-20 2:35:08 PM
Maxim
Spotify Star
228 Views
1 replies
0 likes
Other

228 Views
1 replies
0 likes

Generic error message when trying to join Duo plan

PlanPremiumCountryAustriaDeviceGoogle Pixel 6AOperating System My Question or IssueMy partner still has an active Premium subscription and wants to join my Duo subscription. When doing so she is presented the "An error occurred" page. How can she joi...

freecraver
Newbie
Plan Premium Country Austria Device Google Pixel 6A Operating System My Question or Issue My partner still has an active Premium subscription and wants to join my Duo subscrip...
2023-08-20 11:29:22 AM
2023-08-20 11:40:51 AM
Maxim
Spotify Star
151 Views
1 replies
0 likes

151 Views
1 replies
0 likes

Solved!! Will be there any other subscription plans in Armenia?

PlanPremiumCountryArmenia DevicePC, Mi 9TOperating SystemAndroid 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be Spotify Duo and Family plans for my country?

gurgenky
Visitor
Plan Premium Country Armenia Device PC, Mi 9T Operating System Android 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be ...
2021-04-06 7:54:01 PM
2023-08-20 2:41:13 AM
Billy-J
Spotify Star
3174 Views
3 replies
3 likes
Duo
Premium

3174 Views
3 replies
3 likes

Como puedo recuperar mi dinero o q me den la promoción

Buenos días, verán a las 10 59 hora ciudad de México dle día 19 de agosto del 2023 intente unirme a spotify prime pero no me dejo q por q la tarjeta ya se había usado quiero saber como me lo pueden compensar o si me pueden dar el premium o si me pued...

New user
Visitor
Buenos días, verán a las 10 59 hora ciudad de México dle día 19 de agosto del 2023 intente unirme a spotify prime pero no me dejo q por q la tarjeta ya se había usado quiero saber como me lo pueden c...
2023-08-19 2:14:52 PM
2023-08-19 5:01:04 PM
Billy-J
Spotify Star
179 Views
1 replies
0 likes

179 Views
1 replies
0 likes

Unable to remove auto pay

Sir I created a spotify account on August 9 with my mobile number. I set up AutoPay from PhonePay to get a three month subscription. But now I can't remove autopay. The account is not logging in with the mobile number. Autopay cannot be removed from ...

31txsp2u7vhmdtevбmyx
Visitor
Sir I created a spotify account on August 9 with my mobile number. I set up AutoPay from PhonePay to get a three month subscription. But now I can't remove autopay. The account is not logging in with...
2023-08-19 4:20:59 AM
2023-08-19 7:00:22 AM
Maxim
Spotify Star
506 Views
1 replies
0 likes

506 Views
1 replies
0 likes

Solved!! Spotify won't let me press "Continue to Cancel"

Hello. I am a current Spotify Premium user but I want to cancel my subscription. As I said already, I have been using Spotify. So I already know how the process goes to cancel my subscription. I went to your website on my phone (iPhone 12), went to a...

ItzLanna
Casual Listener
Hello. I am a current Spotify Premium user but I want to cancel my subscription. As I said already, I have been using Spotify. So I already know how the process goes to cancel my subscription. I went...
2023-08-18 5:25:59 PM
2023-08-18 5:45:17 PM
ItzLanna
Casual Listener
506 Views
3 replies
0 likes

506 Views
3 replies
0 likes

Tengo una promoción de Spotify premium lo quiero utilizar y me dice que ya eh probado premium y no es así, si fuera eso no entiendo porque me mandarían la oferta.

Martha171
Visitor
Tengo una promoción de Spotify premium lo quiero utilizar y me dice que ya eh probado premium y no es así, si fuera eso no entiendo porque me mandarían la oferta.
2023-08-18 3:02:55 AM
2023-08-18 3:37:27 PM
Henry_coffin
Music Fan
171 Views
1 replies
0 likes

171 Views
1 replies
0 likes

Superuser Contribution Family deelnemer toevoegen, link werkt niet

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Novin1
Visitor
None of the below in formation is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Mac...
2023-08-16 7:37:39 PM
2023-08-17 9:01:35 AM
Dian
Spotify Legend
188 Views
1 replies
0 likes

188 Views
1 replies
0 likes

Solved!! Changing premium plan

I recently got the one month free trial for Premium Individual. Today I saw an email for a three month free trial Individual plan (SAME PRICE!!!), so I canceled the previous one. However, I could not get the three month one, so I got back to the one ...

angelicatsss
Newbie
I recently got the one month free trial for Premium Individual. Today I saw an email for a three month free trial Individual plan (SAME PRICE!!!), so I canceled the previous one. However, I could not...
2023-08-16 10:51:34 PM
2023-08-17 5:47:29 AM
Maxim
Spotify Star
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Solved!!Superuser Contribution Switching from Premium Duo to Family

I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose access to the account immediately.I just want him t...

Turtlebro
Casual Listener
I have a Premium Duo subscription, and I want to switch to Family Plan so I can add my other family members to use Spotify. However, when I want to switch, it notifies me that the 2nd user will lose ...
2020-07-16 8:42:41 PM
2023-08-16 8:06:51 PM
Susan_GP
Moderator
20056 Views
8 replies
0 likes
account data
Duo
Subscription

20056 Views
8 replies
0 likes

Solved!! Company Large subscription

Is it possible and how to receive a discounted offer for a subscription of around 2’000 annual Premium Family pass for the employees of a company based in Luxembourg. They live in Luxembourg, France, Belgium, Germany and few in Switzerland ? Until no...

AMERICAY
Newbie
Is it possible and how to receive a discounted offer for a subscription of around 2’000 annual Premium Family pass for the employees of a company based in Luxembourg. They live in Luxembourg, France,...
2023-08-16 9:49:09 AM
2023-08-16 7:58:36 PM
Maxim
Spotify Star
517 Views
1 replies
0 likes

517 Views
1 replies
0 likes

Can an existing premium hulu (no-ad) subscriber get premium student access?

PlanHas Premium Hulu, wants Premium Student SpotifyCountryUSADeviceSamsung galaxy S21 ultra, Samsung notebook 9, Xbox One, Vizio smart TV (2020), apple TV Operating System(Windows 10) My Question or IssueI am an existing premium Hulu subscriber who i...

StudentAgainstAds
Visitor
Plan Has Premium Hulu, wants Premium Student Spotify Country USA Device Samsung galaxy S21 ultra, Samsung notebook 9, Xbox One, Vizio smart TV (2020), apple TV Operating System (Windows ...
2023-08-16 4:39:17 PM
2023-08-16 5:38:49 PM
Maxim
Spotify Star
227 Views
1 replies
0 likes

227 Views
1 replies
0 likes

How can i quit a duo plan

PlanDUOCountrySPAINDeviceIphone 14 Operating System My Question or IssueI have a account with one person who i don't have anymore relation and i can't get out and pay my own premium subscription

rsolevall
Visitor
Plan DUO Country SPAIN Device Iphone 14 Operating System My Question or Issue I have a account with one person who i don't have anymore relation and i can't get ...
2023-08-16 1:39:44 PM
2023-08-16 5:07:09 PM
Maxim
Spotify Star
301 Views
1 replies
0 likes
Account
Premium
Subscription

301 Views
1 replies
0 likes

Solved!!Superuser Contribution New phone doesn't show Premium

I have had a Premium subscription for years. I bought a new phone after breaking my old one and logged in on the new one. It showed my account as Free. I thought maybe I was logged on too many devices (including the old, broken phone), used the log o...

Laura136
Casual Listener
I have had a Premium subscription for years. I bought a new phone after breaking my old one and logged in on the new one. It showed my account as Free. I thought maybe I was logged on too many device...
2023-08-16 1:28:39 PM
2023-08-16 2:14:54 PM
Eni
Moderator
616 Views
2 replies
0 likes

616 Views
2 replies
0 likes

how to reset account?

idk

New user
Visitor
idk
2023-08-16 12:05:15 PM
2023-08-16 12:14:45 PM
fumikimkim
Roadie
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

Superuser Contribution Me dieron un mes gratis para regresar y me cobraron inmediatamente

My Question or IssueMe cambié de plataforma y me mandan un correo para que regrese, luego de pensarlo un tiempo veo un correo que me da un mes gratis y luego cobro normal.me ayudan a que esto se cumpla

Mooneycmn
Visitor
My Question or Issue Me cambié de plataforma y me mandan un correo para que regrese, luego de pensarlo un tiempo veo un correo que me da un mes gratis y luego cobro normal. me ayudan a que esto se ...
2023-08-15 10:37:57 PM
2023-08-16 11:12:56 AM
Alex
Spotify Legend
195 Views
1 replies
0 likes

195 Views
1 replies
0 likes

How to solve error:"The code you've entered is invalid for your country"

I bought a Spotify premium subscription (12-month) for me on Amazon.com (US website) to be used for upgrade of my Spotify account registered in another country, but I got the above error message.Now, I am caught in between 1. Spotify (subscription up...

Dany_M
Casual Listener
I bought a Spotify premium subscription (12-month) for me on Amazon.com (US website) to be used for upgrade of my Spotify account registered in another country, but I got the above error message. No...
2023-08-11 10:49:08 AM
2023-08-16 10:38:42 AM
Dany_M
Casual Listener
1029 Views
2 replies
0 likes

1029 Views
2 replies
0 likes

Superuser Contribution Re: Spotify Premium gift gone.

I used a gift card and it doesn’t work

alexanderherre
Visitor
I used a gift card and it doesn’t work
2023-08-15 9:18:43 PM
2023-08-16 10:04:56 AM
Lyubka
Moderator
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

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