No payment receipts available anymore

[ressu55]

Plan

Premium

Country

Finland

Device

Macbook Pro

Operating System

iOS latest

My Question or Issue

For some reason all my payment receipts have disappeared and it says that I do not have any. Where have all gone? I need to check these asap.

[Bittencourt]

Hi @ressu55, thanks for reaching out.

Just to make sure, please check your payment receipts through the link bellow: 

https://www.spotify.com/account/order-history/

If you don't see them, please check your current subscription status on your account page. If it says Free, then it's possible that you have another account that's on Premium. Try logging in to it with all email address/password combinations you might have used when signing up. The account could have also been created with Facebook, Google or Apple so be sure to try out those alternatives as well.

Let me know how it goes!

[RCPDX]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue