Pagué premium dúo el mes pasado y me figura el plan personal

[mvalverrone]

Pagué el 6/2/23 el plan premium dúo y en mi suscripción me figura el plan individual premium que hoy me volvieron a cobrar. Jamás pude usar el Olán dúo. Quiero mi reintegro del cobro de hoy y que me actualicen el plan que suscribí. Soy de argentina 

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[MihailY]

Hey @mvalverrone,

Thanks for posting in the Community. We hope you don't mind us replying in English.

In this case, it's best to check out our refund guidelines and reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.

We hope this helps.