Porque me toca pagar el día 15 de julio si recién el 3 de julio se débito

[#1]

No me cobren más no sean ratas

[Lyubka]

Hey there,

Thank you for reaching out here in the Community. We hope you don't mind us answering in English as this is the official language of the forum.

We'd suggest taking a look at your Receipts page. There you should be able to see all your charges and check if you've been double charged for a certain month.

It's possible that you've had some failed payments on your account for the past few months, and the system was able to take the payments with a certain delay.
 

Lastly, it's worth checking if you have another account with us since you might be charged for this account. If that's the case - head here to find more steps for locating your other account. Once you've located it, you can cancel the subscription by following the steps in this article.

Hope it gets sorted out soon. If you need anything else, the Community is here for you 🙂