Promo Code Google Home Mini

[GalacticPreside]

I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the store. It told me the discount will be applied at checkout and as soon as I get to that part, it's charging me full price? I am not able to put anything in the "promo code" tab because I was never sent one. 

[Billy-J]

Hey @GalacticPreside, thanks for reaching out to the Community!

Could you try clicking the link you recieved in the email to redeem your Google Home Mini using a different browser or private window?

Let me know how this goes 🙂

[GalacticPreside]

No, that didn't work for me.

[Billy-J]

Hey @GalacticPreside, 

Thanks for gettinf back to me!

Could you try following some steps in this Spotify Answer here?

Let me know how this goes 🙂

[GalacticPreside]

Followed the steps carefully and double checked everything. Got it to work!
Thank you for the help.

[Billy-J]

Hey @GalacticPreside,

You're very welcome!

Have a great day ahead 🙂 

[KenWar59]

I am from Puerto Rico. In Spotify my country is USA but Google has its own Puerto Rico store. Apparently, I cannot have the promo code. Hence, I have not seen the window saying that I do not qualify. Can you send me a promo code that I can use in the checkout at the Google Store?

[Billy-J]

Hey @KenWar59,

Thanks for reaching out.

I'm sorry to hear about this. Since Google Home Mini devices cannot be shipped outside of the US, including US territories, you won't be able to claim this Google Home Mini offer.

I'd recommend keeping an eye on Spotify.com for future deals and promotional offers.

There is some more info on the Terms of this offer here.

I hope this helps 🙂 

[Alica34]

I also haven’t received the promo code but I just got two email about my google home being ready to send out but it wants to charge me full price. When I go to pick a color is say discount applied at check out but it isn’t.

[Peter]

Hey @Alica34 - help's here,

Do you mind opening the link in your email in an incognito window or a different browser?

If that doesn't work, could you see if selecting a different colour to the one you had in mind applies the discount to your purchase?

Thanks! Keep us posted 🙂

[nicolle_luque]

I have this same issue, but I saw a couple of people I know right here from PR and they got them. I'm just confused at this point 😕

[Peter]

Hey @nicolle-luque - help's here!

Do you mind trying the suggestions I gave in my previous reply?

If you're still having trouble, get back to us and we'll see what else we can suggest.

Thanks! Keep us posted 🙂