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Topics with Label: promo

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 15895 Views
  • 27 replies
  • 3 likes
  • 15895 Views
  • 27 replies
  • 3 likes

Error on promo email plan

PlanPremiumCountryBrazilDeviceXiaomi mi 5Operating SystemAndroid Oreo My Question or IssueHi,I´ve received some emails with 3-month premium plan. Valid until 30/06/2020.I accepted my new subsctiption by email link, but when I finished the subsctiptio...

  • Casual Listener
  • ...ormal cancel plan with 1-month later.   I want the 3-month promotion or total cancel with full refund.
  • Luan
  • Spotify Star
  • 852 Views
  • 5 replies
  • 0 likes
  • 3 months
    Premium
    promo
  • 852 Views
  • 5 replies
  • 0 likes

Superuser Contribution Promo Code Google Home Mini

I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the store. It told me the discount will be applied at chec...

  • Casual Listener
  • I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the s...
  • Peter
  • Spotify Legend
  • 4522 Views
  • 11 replies
  • 1 likes
  • ghm
    google
    Google Home Mini
    promo
  • 4522 Views
  • 11 replies
  • 1 likes

Google home promo says I am not qualified

PlanFamily PremiumCanada DeviceTried on my Microsoft PC and my MacBookOperating System(iOS 10/Windows 10) I have had premium for a while (outside of the free promo period). I attempted to get the Google Home, I was put on the waitlist. I received the...

  • Casual Listener
  • Plan Family Premium Canada   Device Tried on my Microsoft PC and my MacBook Operating System (iOS 10/Windows 10)   I have had premium for a while (outside of the free promo p...
  • Billy-J
  • Spotify Star
  • 479 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Google Home
    promo
  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution $0.99 for 3 months should be available to ALL

I haven’t used the 7 day trial only free. I am aware of the $0.99 promo at the end of the year. I have been sent emails about it. So I decided today to purchase this promo and it says I’m not eligible as I have already used a trial and it tells me I ...

  • Newbie
  • I haven’t used the 7 day trial only free. I am aware of the $0.99 promo at the end of the year. I have been sent emails about it. So I decided today to purchase this promo and it says I’m not e...
  • Peter
  • Spotify Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • $0.99
    Not eligible
    promo
    promotion
  • 402 Views
  • 1 replies
  • 0 likes