Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Solved

Solved

 Can’t get app to change over to premium. I do not have a facebook account, nor do I want one. I have logged out, logged in. I have deleted, reset, signed out, signed in, signed up for Spotify family in the last week. Only way I can play songs with no adds is  through “djay”. Please if anyone has any ideas let me know.

 

Thanks for your time 

Plan

Premium-family

Country

USA

 

Device

I pad pro, I pone 6s plus

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey @Langer7905 ,

 

Welcome to the Community!

 

I recommend you to check out this article for more help with this.

 

Keep me updated 🙂 

Suggested posts