Spotify Premium not working

[BradMeeuwisse]

Spotify Username

bradleymeeuwisse

Plan

Free/Premium

Country

Device

(iPhone X)

Operating System

(iOS 11)

My Question or Issue

I just paid for Spotify Premium, but my account and the Smartphone app are still saying that I have a 'FREE' account.

how can I solve this?

thanks!

[Maxim]

Hey @BradMeeuwisse,

I'd recommend checking out this support article: https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/ 🙂

[Jayper]

Im facing this issue right now, i just sub'd to family spotify and my main account still cant access premium service in the app

[Sturge0n]

Im facing this issue right nw, i just sub'd to family premium, received a receipt but still no premium service in the android app, but my partner who i invited is now enjoying the premium service in his phone.. really??

[Maxim]

@Sturge0n,

To ensure that we can offer you the best help that we can, could you please create your own thread? Doing so is easy. Simply select the appropriate board here, and then select “Start a Topic.”

Thank you very much!