Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify has started debiting bank account although attached to a phone plan

Spotify has started debiting bank account although attached to a phone plan

Plan

Premium

Country

Ireland

 

 ALL SORTED NOW THANKS TO @SPOTIFY ON TWITTER...SO HELPFUL THANKS GUYS ๐Ÿ˜Š

I have a phone plan with Vodafone including 24month spotify premium.  Over the last 3 months (I still have 10months on my phone plan) 9.99 has been debited from my bank account under the name Spotify.  I cant cancel my Spotify account as it is linked to my phone plan.  I contacted my phone provider and they confirmed that Spotify is still included on my plan.  HELP! 

 

 

Reply
1 Reply

Hey @elaine3600, and welocme to the community.

Hope you're doing great! 

 

I saw that you edited the post saying that got this solved, which is great to hear! If you need help with anything else, you can always reach back out to them on Twitter, or you can start up a new thread here and the community would be happy to help.

 

Have a nice day ๐Ÿ™‚ 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts