When I changed my payment card, I was charged extra money while paying before.

[hieunq]

Plan

Premium

Country

Viet Nam

Device

iPhone 12

Operating System

Win10/Win11, iOS 16.5

My Question or Issue

As the title says I usually use credit card to pay for Premium package on Spotify, but after switching to debit card to pay, the system charged me more while this month I paid to use it.

[hieunq]

Before adding my debit card, I pre-added a different credit card than the original one, and the system still charged me. Please help.

[Yordan · Accepted solution]

Hi @hieunq,

Welcome to the Community and thanks for reaching out!

It looks like that was a temporary authorization charge to see if the payment method is valid and can be used for recurring transactions, so no worries: the funds will be returned in the upcoming days.

Hope this clears things up. The Community is always here if something else comes up in the meantime.
 

Cheers!

[JuliaGzlz]

Hello,

My credit card has expired. So my subscription could not be paid, I made a card change on SPOTIFY, and I was charged €1.01.

I paid my personal premium subscription (the invoice is in my documents in the “my account” area), but I don't understand what the 1.01€ is for.

Can you help me? And can Spotify refund this amount?

Thanks in advance,
Best regards