Yearly subscription $99 not reflected under My Account

[ericntd]

Hi Spotify,

I've subscribed to the yearly subscription on the 6th of December 2017 but My Account stills showing the monthly bill.

Could you help to check?

Thank you,

Eric

[imattolo]

Hello @ericntd and welcome to the Spotify Community!

From what I see in your screenshots, the yearly subscription was successfully applied to your account. Your new expiration date is on 28/12/2018.

Your monthly subscription is not canceled: it will automatically resume after the end of the yearly subscription.

I'm deleting your last screenshot because it contains sensitive information.

If you have any other question, feel free to ask 🙂