Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 130216 Views
- 92 replies
- 10 likes
- 130216 Views
- 92 replies
- 10 likes
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Account & Payment
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15549 Views
- 27 replies
- 3 likes
- 15549 Views
- 27 replies
- 3 likes
Spotify Premium for Students and Hulu
When I try to link my spotify and hulu, it gives me a message saying "Hulu + Spotify Premium for Students is only available to Limited Commercials Plan subscribers billed through Hulu." I'm confused, is there something I need to change about my Hulu ...
- When I try to link my spotify and hulu, it gives me a message saying "Hulu + Spotify Premium for Students is only available to Limited Commercials Plan subscribers billed through Hulu." I'm ...
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- 238 Views
- 0 replies
- 0 likes
- 238 Views
- 0 replies
- 0 likes
Superuser Contribution Prepaid Visa Card
Been scrolling through the solutions to FAQ's, noticed Spotify does not recognize prepaid Visa cards.This is still a legitimate form of payment IMO, and should be reconsidered. Someone, such as myself, who are fearful of online purchases /double bill...
- Been scrolling through the solutions to FAQ's, noticed Spotify does not recognize prepaid Visa cards.This is still a legitimate form of payment IMO, and should be reconsidered. Someone, such as...
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- Newbie
- 5191 Views
- 5 replies
- 14 likes
- 5191 Views
- 5 replies
- 14 likes
spotify ps4 log in issues
so i was logged into spotify on my ps4, and have then since logged out, but its saying my account is linked to a psn account, but it isnt. i have gone thru every acct on here and nothing is logged in, im not logged in anywhere else as i dont know som...
- so i was logged into spotify on my ps4, and have then since logged out, but its saying my account is linked to a psn account, but it isnt. i have gone thru every acct on here and nothi...
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- 215 Views
- 0 replies
- 0 likes
- 215 Views
- 0 replies
- 0 likes
Re: Hello from Spotify - Introduce Yourself
hello. pls. help. i have lost my premium account on spotify just now. what came out when i log in is my old account which is not on premium. pls. i really need yuour help. thnak you in advance.
- hello. pls. help. i have lost my premium account on spotify just now. what came out when i log in is my old account which is not on premium. pls. i really need yuour help. thnak you in advance.
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- 163 Views
- 0 replies
- 0 likes
- 163 Views
- 0 replies
- 0 likes
Unsubscribe Premium
Hi. I am having a hard time unsubscribing to my premium account. I had accounts before using the Free spotify. Last month, i tried using the premium one. And today, December 13, i have to cancel the subscription in order for my card to be charged. I ...
- Hi. I am having a hard time unsubscribing to my premium account. I had accounts before using the Free spotify. Last month, i tried using the premium one. And today, December 13, i have to ca...
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- 275 Views
- 0 replies
- 0 likes
- 275 Views
- 0 replies
- 0 likes
signup
Doesn't appear that I can sign up for premium membership over my phone, from the app.
- Doesn't appear that I can sign up for premium membership over my phone, from the app.
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
problemas con las tarjetas de spotify
I have problems in putting the code for a 3 months suscription card and i dont know what to do// Tengo problemas con poner el codigo de mi tajeta de spotify premium de 3 meses.
- I have problems in putting the code for a 3 months suscription card and i dont know what to do// Tengo problemas con poner el codigo de mi tajeta de spotify premium de 3 meses.
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Involuntary Subscription
Spotty Is Stealing My Money Give It Back
- Spotty Is Stealing My Money Give It Back
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- Spotify Star
- 235 Views
- 3 replies
- 0 likes
- 235 Views
- 3 replies
- 0 likes
renewal premium subscription
Hi everyone,For few days, It's impossible to pay my premium account, I used two different credit card and I receive a message "payment failed" everytime. My credit cards work everywhere and I don't understand whats wrong with Spotify. My acces was st...
- Hi everyone, For few days, It's impossible to pay my premium account, I used two different credit card and I receive a message "payment failed" everytime. My credit cards work everywhere and I don't...
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- 182 Views
- 0 replies
- 0 likes
- 182 Views
- 0 replies
- 0 likes
I should still be receiving premium until December 31st. How do I get it reactivated?
My premium account is not longer active, it is paid for through my Fido account, I called them and they said I should still be receiving premium until December 31st. How do I get it reactivated?
- My premium account is not longer active, it is paid for through my Fido account, I called them and they said I should still be receiving premium until December 31st. How do I get it reactivated?
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- 204 Views
- 0 replies
- 0 likes
- 204 Views
- 0 replies
- 0 likes
Bought 3 months premium about a month ago, ended today
So I started my free trial sometime in November, I think, and then I saw an ad for 3 months premium for 1 euro. I got it during my trial and when it ended i kept getting warnings in the app that it will end soon, despite me having 3 months left. Toda...
- So I started my free trial sometime in November, I think, and then I saw an ad for 3 months premium for 1 euro. I got it during my trial and when it ended i kept getting warnings in the app that it w...
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- 176 Views
- 0 replies
- 0 likes
- 176 Views
- 0 replies
- 0 likes
Solved!! Premium Offer
I recived an email about paying for a full year's worth of Premium for 99$, saving 2 months worth of payment. I then clicked on this offer from my email and it said that i was "not eligible" for the offer. First of all, why am I "Not eligible"? Secon...
- I recived an email about paying for a full year's worth of Premium for 99$, saving 2 months worth of payment. I then clicked on this offer from my email and it said that i was "not eli...
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- Casual Listener
- 1972 Views
- 27 replies
- 5 likes
- 1972 Views
- 27 replies
- 5 likes
Yearly renewal coming up
Hey community, I'm a Spotify premium subscriber for the last 2 or 3 years. This is my first yearly renewal. My subscription expires end of February, and I'd like to know how best to seamlessly renew for another year. Do I wait until this one expires,...
- Hey community, I'm a Spotify premium subscriber for the last 2 or 3 years. This is my first yearly renewal. My subscription expires end of February, and I'd like to know how best to seamlessly renew ...
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- 219 Views
- 0 replies
- 0 likes
- 219 Views
- 0 replies
- 0 likes
Spotify premium - music stops
Ny Spotify (premium) suddenly stops playing music. It pauses the music and i have to press play again. This happens rappidly. There is no one else in the family using Spotify at the same time. Tried password change and log out everywhere. Did not hel...
- Ny Spotify (premium) suddenly stops playing music. It pauses the music and i have to press play again. This happens rappidly. There is no one else in the family using Spotify at the same time. Tried ...
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- 242 Views
- 0 replies
- 0 likes
- 242 Views
- 0 replies
- 0 likes
6 months free trial from fido
hello, I was offered a 6month free trial of Spotify Premium from Fido back in June when i upgraded my phone and my plan. I never took advantage of this, and when i go to the email it dosent load up anything but a blank page, Fido asked me to contact ...
- hello, I was offered a 6month free trial of Spotify Premium from Fido back in June when i upgraded my phone and my plan. I never took advantage of this, and when i go to the email it dosent ...
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- Casual Listener
- 458 Views
- 3 replies
- 0 likes
- 458 Views
- 3 replies
- 0 likes
Error al realizar el pago
He intentado realizar el pago con diferentes tarjetas de credito y hasta usando Paypal y no me deja pagar, me sale error al realizar el pago.
- He intentado realizar el pago con diferentes tarjetas de credito y hasta usando Paypal y no me deja pagar, me sale error al realizar el pago.
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- 176 Views
- 0 replies
- 0 likes
- 176 Views
- 0 replies
- 0 likes
Starting period already premium member and subscribed for 12 month promo.
Already premium member and subscribed for 12 month promo. Does my subscription starts after my latest payment period or the day when I subscribed for the promo?
- Already premium member and subscribed for 12 month promo. Does my subscription starts after my latest payment period or the day when I subscribed for the promo?
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- Casual Listener
- 356 Views
- 2 replies
- 0 likes
- 356 Views
- 2 replies
- 0 likes
Solved!! Not showing premium on the app
I have signed in and received a receipt showing that I am premium customer yet the app on my phone is not showing that I have premium, I’ve logged out and back in and even done the fb login and it’s still not working.
- I have signed in and received a receipt showing that I am premium customer yet the app on my phone is not showing that I have premium, I’ve logged out and back in and even done the fb login and...
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- Casual Listener
- 881 Views
- 5 replies
- 0 likes
- 881 Views
- 5 replies
- 0 likes
Solved!! I pay for premium but its telling me to upgrade?
It's silly to post here, I contacted customer care about my subscription and they directed me here. So if a support specialist monitors this, here's the deal. I pay for spotify premium. I was just charged via PayPal on November 9th. I recently starte...
- It's silly to post here, I contacted customer care about my subscription and they directed me here. So if a support specialist monitors this, here's the deal. I pay for spotify premium. I was ...
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- Casual Listener
- 484 Views
- 4 replies
- 0 likes
- 484 Views
- 4 replies
- 0 likes
Solved!! Premium was Downgraded
Hi all, I just encountered a problem with my spotify premium account. My debit card was not working as a payment option for the month of November so I decided to pay $100 for the next 12 months with my charge card. There is a receipt on my account fo...
- Hi all, I just encountered a problem with my spotify premium account. My debit card was not working as a payment option for the month of November so I decided to pay $100 for the next ...
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- Casual Listener
- 550 Views
- 6 replies
- 0 likes
- 550 Views
- 6 replies
- 0 likes