Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106789 Views
- 70 replies
- 9 likes
- 106789 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13183 Views
- 24 replies
- 2 likes
- 13183 Views
- 24 replies
- 2 likes
Superuser Contribution Spotify Duo Adress Error
My wife and I were using a Duo plan for couple of months but today she was kicked out of the plan and now the plan doesn't register on her account due to an error in the adress selection screen.PlanDuoCountryTurkeyDevice(iPhone 15 Pro Max, Windows La...
- My wife and I were using a Duo plan for couple of months but today she was kicked out of the plan and now the plan doesn't register on her account due to an error in the adress selection screen. Pla...
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- Moderator
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Spotify is stealing my money
I don't have a premium spotify account, but I have been billed off and on for YEARS for premium account. If I log in and try to cancel my account, I can't because I don't have a premium. It's tied to my bank account, I've tried talking to them, they ...
- I don't have a premium spotify account, but I have been billed off and on for YEARS for premium account. If I log in and try to cancel my account, I can't because I don't have a premium. It's tied to...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Can’t upgrade to duo whilst paying through mobile phone plan
I am trying to upgrade to duo so my partner and I can share the cost, but I pay for this through my phone contract with EE, I would like to continue paying for it through that but on duo not just singular premium
- I am trying to upgrade to duo so my partner and I can share the cost, but I pay for this through my phone contract with EE, I would like to continue paying for it through that but on duo not just sin...
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Can I still use Hulu if I downgrade to a free account?
I don't use Spotify as often as I used to. But I do use Hulu. I wanted to downgrade to free but afraid to lose my Hulu subscription. Will I lose it if I downgrade?
- I don't use Spotify as often as I used to. But I do use Hulu. I wanted to downgrade to free but afraid to lose my Hulu subscription. Will I lose it if I downgrade?
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
QUERO CANCELAR O PREMIUM MAS PERDI O ACESSO A CONTA
Estava usando o Spotify normalmente até que no outro dia fui entrar no app e apareceu uma tela de login como se eu estivesse saído da minha conta (algo q eu não fiz) e quando coloquei nome de usuário e senha não consegui entrar, porém antes sempre da...
- Estava usando o Spotify normalmente até que no outro dia fui entrar no app e apareceu uma tela de login como se eu estivesse saído da minha conta (algo q eu não fiz) e quando coloquei nome de usuário...
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- Visitor
- 2500 Views
- 2 replies
- 0 likes
- 2500 Views
- 2 replies
- 0 likes
Superuser Contribution Can't subscribe to a Premium plan
PlanFreeCountryPortugalDeviceOPPO A78 5GOperating SystemColorOS Android 14.0 My Question or IssueI've been trying to get the three months of free Spotify premium since yesterday. However, whenever I try to pay, it says it's invalid. I've tried paying...
- Plan Free Country Portugal Device OPPO A78 5G Operating System ColorOS Android 14.0 My Question or Issue I've been trying to get the three months of free Spotify premium since yester...
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- Moderator
- 293 Views
- 4 replies
- 0 likes
- 293 Views
- 4 replies
- 0 likes
Solved!!Superuser Contribution Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
- I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”...
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- Visitor
- 13183 Views
- 24 replies
- 2 likes
- 13183 Views
- 24 replies
- 2 likes
Why in the form for set data secret card (CVV) is limited to 3 isntead of4
I can't set card secret code information with 4 length because is limited by 3
- I can't set card secret code information with 4 length because is limited by 3
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- Spotify Star
- 239 Views
- 3 replies
- 0 likes
- 239 Views
- 3 replies
- 0 likes
Superuser Contribution Google Play Payment on different account than Spotify
PlanPremiumCountrySpainDeviceXiaomi 11 Lite 5G NEOperating SystemAndroid My Question or IssueHello, I just subscribed to Premium using Google Play to manage the Subscription.I use Spotify by logging in with my Google account. What happened is that wh...
- Plan Premium Country Spain Device Xiaomi 11 Lite 5G NE Operating System Android My Question or Issue Hello, I just subscribed to Premium using Google Play to manage the Subscription....
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- Visitor
- 1714 Views
- 2 replies
- 0 likes
- 1714 Views
- 2 replies
- 0 likes
Solved!! Keep downloaded songs after getting back to Spotify Free ?
Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank you in advance.
- Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank y...
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- Not applicable
- 551 Views
- 3 replies
- 0 likes
- 551 Views
- 3 replies
- 0 likes
I paid for Spotify, they want me to pay twice
So I paid my Spotify subscription for September, now I’m being told that I need to pay again. What’s going on, and why can’t I get direct support? PlanFree/PremiumCountryUSDeviceiPhone 15 plus Operating System(iOS 10, Android Oreo, Windows 10,etc.) M...
- So I paid my Spotify subscription for September, now I’m being told that I need to pay again. What’s going on, and why can’t I get direct support? Plan Free/Premium Country US Device iPho...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Duo plan
i just installed duo plan but somehow my husband can’t access. I m living in Croatia with him but I have an Austrian phone provider and he has a Croatian one. It tells us that we are trying to log in from different countries but we are both in Croati...
- i just installed duo plan but somehow my husband can’t access. I m living in Croatia with him but I have an Austrian phone provider and he has a Croatian one. It tells us that we are trying to log in...
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- Spotify Star
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Can't change to duo plan
When I try to change the plan to Duo, it says I don't have right to change the plan, but it doesn't tell me why when I have all the requirements.
- When I try to change the plan to Duo, it says I don't have right to change the plan, but it doesn't tell me why when I have all the requirements.
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Spotify won't accept any Philippine form of payment for a Philippine accoun
I am registered in the same country as my payment method but Spotify won't accept any Philippine form of payment for a Philippine account
- I am registered in the same country as my payment method but Spotify won't accept any Philippine form of payment for a Philippine account
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- Spotify Star
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Duo premium member denied accss
Lives at my address. Says he does not
- Lives at my address. Says he does not
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- Spotify Star
- 138 Views
- 1 replies
- 1 likes
- 138 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution Missing features in Pakistan
Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app.2. No lyrics: You can not swipe up on a playing song at all, so there is n...
- Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app. 2. No lyrics...
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- Casual Listener
- 24645 Views
- 34 replies
- 17 likes
- 24645 Views
- 34 replies
- 17 likes
Seeking account reset: Can't join duo plan after leaving a family plan
Hi folks I moved out of a friend's house I was in and left their family plan and now want to join another duo plan where I'm living, but I can't because it was in the last 12 months. Can someone assist? Cheers! Darren Plan Duo Country Australia *com...
- Hi folks I moved out of a friend's house I was in and left their family plan and now want to join another duo plan where I'm living, but I can't because it was in the last 12 months. Can someone ...
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
- 120 Views
- 1 replies
- 0 likes
signing up for premium asks for a US state and I live in Spain
So I cannot sign up because I do not live in a US state. The country in my account profile says Spain already.
- So I cannot sign up because I do not live in a US state. The country in my account profile says Spain already.
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Change to annual Subscription with Premium Inv. plan
PlanPremium Individual CountryUSA DeviceMacBook, iPhoneOperating System(iOS) My Question or IssueHow can I change to annual payment for Premium Individual subscription plan? Or do I have to stay in monthly payments?
- Plan Premium Individual Country USA Device MacBook, iPhone Operating System (iOS) My Question or Issue How can I change to annual payment for Premium Individual subsc...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes