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[iOS] After buying Spotify Duo all of my playlists and liked artists disappeared

[iOS] After buying Spotify Duo all of my playlists and liked artists disappeared

Avatar of Charleseheath
Visitor
2020-11-13 01:51 PM

So I had spotify premium and recently switched to Premium Duo and I used the same email and all of my likes artists and playlists have disappeared. Any way this can be solved or do I have to start from scratch all over again? 

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Avatar of Billy-J
Spotify Star
Spotify Star
2020-11-14 08:35 AM

Hey @Charleseheath, thanks for reaching out to the Community!

Sorry to hear that. Could you try logging out > restart device > log back in? 

Let me know how this goes.

Billy-JSpotify Star
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