"Oops, seems your card or payment provider is having a bad day."

[AlpYuktug]

I am tired of this error. Approximately, ONE month pass but still get same problem: "Oops, seems your card or payment provider is having a bad day." . I know, my credit card not have any problem. I can shoping other places. What can we do?

[MonicaM_Bogota]

Hi, @AlpYuktug!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to create a new thread if you need us again.

[AlpYuktug]

I contacted  SpotifyCares on Twitter last month. They give me premium member for a month. Than, i contacted yesterday but they said: "We are working it.". When solved this issues? You are big company but you don't solve this little problem...