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refund premium

refund premium

Bonsoir, je ne voulais pas continuer mon abonnement premium mais il ma été facturé et je n’ai pas suffisamment d’argent pour me permettre cette dépense, puis-je obtenir un remboursement s’il vous plaît ? merci d’avance bonne soirée
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1 Reply

Hi there,

 

Thanks for posting in the Spotify Community, and welcome! I hope you don't mind me replying in English.

 

You can read about Spotify's Refund Policy in this support article, and if you believe that you're eligible for a refund, feel free to reach out to Customer Support here.

 

Also, in case you haven't already done so, you can cancel your Premium subscription by following these steps:

  1. Log in to your account page
  2. Under Manage your plan, click Change plan
  3. Scroll to Cancel Spotify and click Cancel Premium

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
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