Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

An existing playlist seemed to be unintended public

Solved!

An existing playlist seemed to be unintended public

Hello, 

About 3 to 4 years ago i created a playlist, meant only for personal use, with selected songs that hit the charts in 2019 - 2020. I thought no-one could see this playlist, until last week, when i got this e-mail beneath. The title of my playlist had the name of the company that organises the chart. So now i adjusted it from public (sorry: i never was aware about this feature) to private. Can i be shure that this playlist really is hidden now to others or would i have to take other actions? Thanks in advance for your help. 

Greetings Michael

 

This is the mail i received: 

 

Hello,

We have received a complaint that your content infringes the rights of a third party. Therefore, this content has been taken down.

Claimant

Name: Lisa Pauwels
Email: **bleep**
Company:
Claim type: trademark
Claimed territory: EUROPEAN_UNION
Trademark claimed: Ultratop
Trademark number: 810076

Content

Title: Ultratop 2019 - 2020
URI: spotify:playlist:61f90z1ADt5yL6uQgiw1AF
Content Type: TITLE

If you believe that this is a mistake and that you have the right to provide this content, please contact the complaining party and notify us of the resolution.

To learn about appeals options, please visit here. Abuse of our processes may restrict your ability to submit requests in the future. Please be advised Spotify has a policy to terminate, in appropriate circumstances, the accounts of repeat infringers.

If we do not hear from you within five (5) business days, we will assume that you consent to the takedown.

Thank you for your cooperation,
Spotify Content Protection

 

Reply

Accepted Solutions
Marked as solution

Hey @michaeldegraeve4 

 

Your playlist should be private now, since you already changed the setting.

 

But, be sure not to post the playlist link, like you did in your post, as it may be searchable if you change the setting again in the future.

 

Hope it helps. 🙂

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @michaeldegraeve4 

 

Your playlist should be private now, since you already changed the setting.

 

But, be sure not to post the playlist link, like you did in your post, as it may be searchable if you change the setting again in the future.

 

Hope it helps. 🙂

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Dear Osornios,
Thank you for your answer! It is very useful 👍.
Greetings Michael

Suggested posts