Can't access playlist on chrome, only on app, after changing to family plan.

[ols500]

Plan

Premium

Country

United Kingdom

Device

Desktop PC

Operating System

Windows 10

My Question or Issue

Can't access the playlists (Says Oops, something went wrong!) on chrome,but works on the app, strangely after I changed to the family plan.

I have:

-Cleared cookies

-Restarted PC

-logged in/out

-Tried another browser

Please Help, Ollie.

[Elena]

Hey there @ols500!

Thanks for reaching out to us and welcome to the Community.

Could you try using an incognito or private window in your browser on a desktop device?

We'd also recommend taking a look at this page to see what other things you could try out.

Keep us in the loop. We'll be here if you have any other questions.