Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
Hi! I can't get my playlists to delete. I hit the three circles and then hit delete but then nothing happens. I'm trying to clean out my playlists and it's just not working for me. I have already uninstalled and reinstalled the app on both my iPhone ...
PlanPremiumCountryUSADeviceiPhone 11 and MacBook AirOperating SystemUp to Date My Question or IssueI have a playlist in my library called "Your Dinah Washington mix" . And I remember making it on my phone I believe, however I tried to do it again so ...
Seria ótimo se spotify tivesse uma procura por som assim como o shazam , facilitaria muito as buscas. Não acham ?!
I was trying to make a playlist for a friend when I noticed that the option to add a cover art and playlist description was unavailable. Pretty sure spotify recently had an update and was wondering if they removed this option or I simply can't find i...
i currently listen on my school Chromebook but every single time i want to listen to a different song i have to refresh to whole app in order to listen to the song i want to how do i fix this?
PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 13 My Question or IssueI like to make playlists for specific artists, including songs that the said artists are featured on. I used to be able to filter my liked songs by the name of t...
Plan: PremiumCountry: U.S. Devices:Spotify apps on laptop PC and Samsung Galaxy S10 +Operating Systems:Windows 10 on the PC and Android 10 on the Samsung My Questions or Issue:tl:dr Why won't my older playlists play?How can I recreate them without re...
Plan: PremiumCountry: Mexico Device: iPhone 8, MacBook Air Hello there Mr Spotify, I've been trying to change my playlists pictures since yesterday and for a few hours, the photos did change, however, the moment my phone disconnected accidentally fro...
PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3 Operating SystemMacOS / Android Oreo My Question or IssueHello, As a long time Spotify listener, about 3 years ago when I was only dating my fiance, there was a public playlist we listened to a lot....
So recently I was hacked. I changed my password and kicked them off. Now Spotify is showing weird music that they listened to everywhere. I’d there a way to wipe my data or delete history? I’m on IOS Mobile if that helps
I've been cleaning my library for the past few days to take out all the extra songs that take up my storage (device memory and my spotify library), and nearing the end of my list of artists, spotify prevented me from adding any more songs because "My...
PlanPremiumCountryIsraelDeviceandroid + windows 10Operating Systemandroid + windows 10 My Question or Issuei know this question up few times in the past but now when i myself get to limit i want to really understand what i need to do after this limit...
Has there been any updates on this? I'm a premium user for a couple of years and hit the limit of 10K songs and now the whole UX is pretty broken.You can't save stuff just by clicking hearts any more. You are recommended to add stuff to playlists but...
This is an issue that should be escalated to someone in charge of the company. There's hundreds of threads spanning thousands of responses consisting of the inability of users to "Favorite" more than 10,000 songs on the service.There are entire servi...
My Question or IssueI often make themed playlists that all but require me get a few songs in there, then hunt around with the recommended or "X Radio" featuresThe issue I keep having is that if I name the playlist, that name takes precedence when rec...
PlanFreeCountryUnited States DevicePC DellOperating SystemWindows 7 My Question or IssueI can't find Laid so low by Tears for fears on spotify. I'm disappointed because its a really good song and I want to add it to my playlist
Plan: Premium StudentCountry: US Device: iphone xr Operating System: iOS My Question or Issue:Tastebreakers playlist stop updating for months.
Plan - PremiumCountry - USA Device - iPhone, iPad, 2019 MacBook ProOperating System MacOS, iOS My Question or IssueI noticed a chunk of songs left my Liked Songs list in the last few days; the songs had been saved between 13 April and 20 May but noti...
I listen with Spotify Premium in USA on desktop Mac and Windows, both via Chrome Q1: After an hour or so of listening, when I realize that Spotify has been playing good "Recommended for You" songs, I'd like to make a Playlist from them. Can I? Q2: Ca...
Hallo!Ich möchte gerne BTS Lieder auf meinem Account auf dem Pc abspielen, doch dieser ziegt die oben genannte Fehlermeldung an. Ich kann die Songs weder auf dem Handy noch auf dem Pc abspielen.