Disabling Smart Shuffle On Open Spotify

[sakutancb]

Hello! I'm desperately trying to deactivate Smart Shuffle because I don't like ANY of the songs it adds, my playlists are carefully curated and I can't turn off Smart Shuffle if I'm listening on the Browser version. I can do it on my phone's app, but not on my browser's version. I can't install the Spotify app on my Windows Computer because it's the office computer and I can't.

Plan

Premium

Country

Mexico

Device

Open Spotify (Browser/Web)

Operating System

Widows 10

[ribezaz]

Hey! Welcome to the Spotify Community 🙂

I would like to suggest a few recommendations to help you resolve this:

Check Smart Shuffle: Make sure it is turned off in the phone app. If it is turned off there, it should be turned off in the Web Player as well.

Log Out and Log In: Log out of your account and then log back in twice in the Web Player to ensure that your account and device are properly resynced. Make sure you are logging into the same account on both devices.

Clear Cache and Cookies: Try clearing the cache and cookies of the browser you are currently using.

Test in a Different Browser: To rule out any browser-specific issues, try accessing the Web Player in a different browser.

If the issue persists after these steps, please keep me updated so I can investigate further.

I look forward to hearing from you! 😊

Cheers,

ribezaz