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Downloaded musics stop when i am offline

Downloaded musics stop when i am offline

Plan

Premium

Country

Turkey

Device

(iPhone X

Operating System

iOS 10

 

My Question or Issue

Hi! The music that I downloaded on spotify plays for the first 10 seconds when I am offline, but then it stops. What can I do for this? In the past like a month ago, the music I downloaded was playing in airplane mode or without internet.

Reply
1 Reply

Hey @mminasahinturkk, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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