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Downloaded songs become unavailable

Downloaded songs become unavailable

Plan

Premium

Country

USA

Device

iPhone 13

Operating System

iOS 16

My Question or Issue

I have version 8.8.70.643. I have some downloaded songs that will sometimes become unavailable (no green arrow) until I re-download them. Why?

Reply
1 Reply

Hey @stylusmariner,

 

Thanks for posting in the Community.

 

How much free storage do you have on your phone after the downloads?

 

Just to make sure, could you perform a clean reinstall of the app as described here?

 

Did this bring any change? Does the same happen with your account on a different device of the same type?

 

Keep us posted.

 

Cheers!

DianModerator
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