Duo sessions, songs jump backwards ~10 seconds near the start of every song

[cpaz7]

As above, every song in my session gets 10-60 seconds then jumps back about 10. This also leads to the next song starting before the current one has finished.

[Eni]

Hey there @cpaz7, 

Thanks for reaching out about this here in the Community. 

Could you let us know if you're experiencing this across devices or only on a specific one?

Also, would you mind trying with a different internet connection to check if that makes the difference?

On another note, we'd like to know if this only happens with a specific playlist or with all your playlists. 

Lastly, sending us a screen recording of the issue happening would come in handy. You can send a link to it or attach it using the Insert Video option in the post editor. 

Keep us posted.

[cpaz7]

Hi Eni,

This occurs on both windows 10 and iOS, and multiple internet connections. It also happens on all playlists.

[MafeG]

Hi @cpaz7,

Thank you for your reply!

Since this is happening in multiple situations, can you log in one of your own devices with another account, such as a friend's or a family member's to see if the issue persists?

Alternatively, you can create a free account here. Make sure to log out of your own account before creating a new one. 

Please don't forget to send us the video recording showing how the issue develops. This way we can take a better look at it.

We'll be on the lookout.