Having a problem with my home page

[pms658]

My home page is not loading properly.  I am on Firefox and Windows 10 desktop apps. This has been going on for about a month and I have tried removing and reinstalling.

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[pms658]

My home page is not loading properly.  I am on Firefox and Windows 10 desktop apps. This has been going on for about a month and I have tried removing and reinstalling.

[OneByBoo]

Hi there @pms658,

thanks for reaching out !

Could you please mention if you're experiencing the same issue across all of your devices ?

Regardless, as you performed a regular installation of the app, i recommend following the instruction on this Spotify answer and perform a clean reinstall of the app.

Hope this helps.

Keep me posted on your progress 🙂

[pms658]

Thank you for responding boo. I have uninstalled and reinstalled. Still having the same problem and it's only on my desktop. Firefox on Windows 8