Liked songs won't sync between PC and mobile

[斑马]

Plan

Premium

Country

US

Device

iPhone 11 Pro Max, Windows 10

Operating System

iOS 13, Windows 10,1909

My Question or Issue

I've been working home on my PC recently and did't use mobile app for about a month. Then I found that the songs I liked on PC don't show on my phone, tried add liked songs on phone and it won't appear on PC also, but they are all added properly in order when I check the web player. 

Please check the screenshot below if that may help.

web playeriPhonePC

[Mario · Accepted solution]

Hey there @斑马,

Thank you for your post and the screenshots you've provided. We're sorry for the late reply. We're happy to help.

In this case we recommend you to log out and back in twice on your iPhone.

If that doesn't do the trick - perform a clean reinstall of the app.

Keep us posted. We're always one reply away 🙂

Cheers!