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Me sale un mensaje que dice que elimine las descargas de otro dispositivo

Me sale un mensaje que dice que elimine las descargas de otro dispositivo

No puedo descargar musica para escichar modo oflline en mi dispositivo
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1 Reply

Hi there,

 

Welcome to the Community! Hope you don't mind us replying in English.

 

Here is what you can do from your end to resolve this:

 

  • start Spotify on a device which no longer needs the downloaded content and use the Remove all downloads button by going to Settings> Storage.
  • start Spotify on a device which no longer needs the downloaded content and manually remove all the downloaded offline content.
  • wait until the offline license expires on a device which they no longer use. 
    Note: A device can stay offline for a maximum of 30 days, then all offline content will be disabled and the license will be revoked. Once license has been revoked, you can download offline music on another device.

You can also try logging out everywhere, and logging back in only on the devices you're currently using. This is a good idea, if you've ever logged in on other people's devices like computers, phones and gaming consoles.

 

Hope this helps.

AlexModerator
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