Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201334 Views
  • 71 replies
  • 73 likes
  • 201334 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 69126 Views
  • 107 replies
  • 40 likes
  • 69126 Views
  • 107 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146412 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146412 Views
  • 66 replies
  • 49 likes

Artist Pick

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Taylith
  • Community Legend
  • 239 Views
  • 1 replies
  • 1 likes
  • 239 Views
  • 1 replies
  • 1 likes

Superuser Contribution Copy Playlist (actually copy, not create new with "Date Added" changed)

HiCurrently, copying a playlist changes the "Date Added". How do I actually make a copy ≠ copy all songs to a new playlist (ain't the same) ? (This is making it useless for me, because I sort all playlist songs by most recently added, duh! I wanna li...

  • Music Fan
  • Hi Currently, copying a playlist changes the "Date Added". How do I actually make a copy ≠ copy all songs to a new playlist (ain't the same) ?   (This is making it useless for me, becaus...
  • Silvanspotify
  • Regular
  • 635 Views
  • 2 replies
  • 2 likes
  • 635 Views
  • 2 replies
  • 2 likes

Anyone Getting Weird Recommendations Lately?

Sometimes I think Spotify’s recommendation algorithm is a little messed up.I’m listening to something that could describe as medieval/fantasy sounding live music with ominous Latin chanting until . . . Bollywood/raga/Middle Eastern stuff??!! I Women ...

3A6ADB30-2DE7-4C7B-AF72-A5943DEA8F4A.png
  • Roadie
  • Sometimes I think Spotify’s recommendation algorithm is a little messed up. I’m listening to something that could describe as medieval/fantasy sounding live music with ominous Latin chanting unt...
  • anicifo
  • Visitor
  • 3722 Views
  • 6 replies
  • 2 likes
  • African
    Alternative
    artist
    Asian
    Band
    Blues
    C-pop
    Caribbean
    Christian
    classical
    Comedy
    concert
    Contest
    country
    Disco
    Dubstep
    Electronic
    Hip Hop
    J-pop
    Jazz
    K-pop
    lyrics
    metal
    music
    Other
  • 3722 Views
  • 6 replies
  • 2 likes

Songs added to playlist on desktop don't appear anywhere else

Same issue as here:https://community.spotify.com/t5/Ongoing-Issues/Liking-songs-doesn-t-sync-between-the-mobile-and-the-desktop-app/idc-p/5403869/redirect_from_archived_page/trueSupport says they solved it months ago, but it is definitely still happe...

  • Regular
  • Same issue as here: https://community.spotify.com/t5/Ongoing-Issues/Liking-songs-doesn-t-sync-between-the-mobile-and-the-desktop-app/idc-p/5403869/redirect_from_archived_page/true Support says th...
  • kaworu_bloodpaw
  • Roadie
  • 320 Views
  • 3 replies
  • 0 likes
  • 320 Views
  • 3 replies
  • 0 likes

Solved!! Spotify... you're algorithm NEEDS a pause function!

The algorithm is the closest reason I have to quitting spotify. I'm so SICK of playing one particular song/genre too much, and being suggested absolutely nothing but that genre! I have been listening to white noise on repeat while I work. Why on eart...

  • Regular
  • The algorithm is the closest reason I have to quitting spotify. I'm so SICK of playing one particular song/genre too much, and being suggested absolutely nothing but that genre! I have been liste...
  • MrLimaBean
  • Regular
  • 2941 Views
  • 6 replies
  • 1 likes
  • 2941 Views
  • 6 replies
  • 1 likes

Superuser Contribution Top 6 'things' has disappeared and daily mixes are not updating

I noticed one day that the 6 'things' that appear at the top of the app had gone down to 4 (these are artists, playlists etc). I didn't think much of it but yesterday it had gone down to 0. This also appears on my desktop PC running Windows, aswell a...

  • Newbie
  • I noticed one day that the 6 'things' that appear at the top of the app had gone down to 4 (these are artists, playlists etc). I didn't think much of it but yesterday it had gone down to 0. This also...
  • Joan
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution audiobooks

when will they be available in Portugal

  • Visitor
  • when will they be available in Portugal
  • Alex
  • Spotify Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2/6/23 Won’t let me delete songs from my “Liked Playlist”

PlanFree/PremiumCountry Device(iPhone 14 pro)Operating System(iOS 16.2) My Question or IssueEver since the new update 2/6/23 I can’t delete songs from my liked playlist, I can only add new songs to my library or download them.

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 14 pro) Operating System (iOS 16.2)   My Question or Issue Ever since the new update 2/6/23 I can’t delete songs from my liked playlist,...
  • Alex
  • Spotify Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

How to post an issue which needs to be resolved immediately?

I have a public playlist by the name "English Top Hits Of All Time" which has 200k likes for it. Few artists want me to add their songs to the playlist but due to personal reasons, I refused to do so. Now they have reported the playlist, which has ca...

  • Casual Listener
  • I have a public playlist by the name "English Top Hits Of All Time" which has 200k likes for it. Few artists want me to add their songs to the playlist but due to personal reasons, I refused to do s...
  • Taylith
  • Community Legend
  • 231 Views
  • 1 replies
  • 1 likes
  • 231 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Podcasts] Sorting by oldest first

PlanPremiumCountryGermanyDevice(PC Desktop, iPad Air, OnePlus 9pro)Operating System(iOS 10, Android 10, Windows 10) My Question or IssueCan i sort my new podcast episodes by oldest first? I only find the option to sort by newest first. I have a tons ...

  • Casual Listener
  • Plan Premium Country Germany Device (PC Desktop, iPad Air, OnePlus 9pro) Operating System (iOS 10, Android 10, Windows 10)   My Question or Issue Can i sort my new podcast episode...
  • MihailY
  • Moderator
  • 1986 Views
  • 3 replies
  • 1 likes
  • 1986 Views
  • 3 replies
  • 1 likes

Why can't I listen to some of my like songs?

There are a few songs on my like song playlist that I can't play and listen to.

  • Visitor
  • There are a few songs on my like song playlist that I can't play and listen to.
  • Taylith
  • Community Legend
  • 219 Views
  • 1 replies
  • 1 likes
  • 219 Views
  • 1 replies
  • 1 likes

Superuser Contribution Liked songs

I would like to share my Liked songs so other people can hear my liked songs idk if its possible but it would be extremly nice.I really hope other people also want tgis feature.

  • Visitor
  • I would like to share my Liked songs so other people can hear my liked songs idk if its possible but it would be extremly nice. I really hope other people also want tgis feature.    
  • Eni
  • Moderator
  • 678 Views
  • 1 replies
  • 0 likes
  • 678 Views
  • 1 replies
  • 0 likes

[Playlists] Make history of song names what was listened before

It would be cool to have a history of song names that was listened before, for example I am listening new songs in the party, or doing regular stuff at the home and I hear something very cool, but can not save that song at that moment. Other day it w...

  • Visitor
  • It would be cool to have a history of song names that was listened before, for example I am listening new songs in the party, or doing regular stuff at the home and I hear something very cool, but ca...
  • OscarDC
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 275 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Deleting a synthesis playlist

Plan Premium studentCountry Germany My Question or IssueI would like to permanently delete a synthesis playlist, not just from my library, but also from another person's library. Is it possible?

  • Casual Listener
  • Plan Premium student Country Germany   My Question or Issue I would like to permanently delete a synthesis playlist, not just from my library, but also from another person's library. Is it p...
  • lidochka
  • Casual Listener
  • 407 Views
  • 4 replies
  • 0 likes
  • 407 Views
  • 4 replies
  • 0 likes

Superuser Contribution Liked songs not existing outside of my library

PlanPremiumCountryUKDeviceSamsung Galaxy S22 My Question or IssueSongs/albums that I've had 'Liked' for a long time; these versions seem to all have been replaced on Spotify with the exact same song/album but NOT the ones I've liked. E.g. I've liked ...

  • Newbie
  • ...s basically full of replica versions of songs and albums which don't appear in any public playlists or searches, but are all still functional, even though they don't seem to exist outside of my own l...
  • Dian
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Spotify suggesting **bleep** podcasts to my 13 year old child

My son has a Spotify account within our family subscription. He and his friends listened to some inappropriate podcasts (not marked explicit so not filtered out). We've tackled this behaviour with him, but his Spotify now promotes podcasts like "audi...

  • Visitor
  • My son has a Spotify account within our family subscription.   He and his friends listened to some inappropriate podcasts (not marked explicit so not filtered out).   We've tackled this...
  • 617 Views
  • 0 replies
  • 1 likes
  • 617 Views
  • 0 replies
  • 1 likes

Superuser Contribution Blend algorithm issues

PlanPremiumCountryUSADevice(iPhoneX)Operating System(iOS) My Question or Issue It seems like the blend algorithm is promoting some artists/songs a lot more than others, and bypassing actual compatibility clusters. For example, I have created blends w...

  • Casual Listener
  • Plan Premium Country USA Device (iPhoneX) Operating System (iOS)   My Question or Issue   It seems like the blend algorithm is promoting some artists/songs a lot more than others...
  • ZzSleepyDogzZ
  • Visitor
  • 2366 Views
  • 8 replies
  • 3 likes
  • 2366 Views
  • 8 replies
  • 3 likes

Superuser Contribution Download Specific Songs from Album

PlanPremiumCountryAustraliaDevice(iPhone 12 Pro Max)Operating System(iOS 14.4.2) My Question or IssueHi all!I was just wondering how would I download specific songs from an album to appear in my library? Currently I just add songs to my 'liked songs'...

  • Visitor
  • Plan Premium Country Australia Device (iPhone 12 Pro Max) Operating System (iOS 14.4.2)   My Question or Issue Hi all! I was just wondering how would I download specific songs from an...
  • Evinous
  • Visitor
  • 5293 Views
  • 7 replies
  • 0 likes
  • 5293 Views
  • 7 replies
  • 0 likes

Superuser Contribution Alle Podcast-Folgen auf einmal in „Deine Folgen“ hinterlegen

Ich möchte aus einer Podcast-Reihe alle Podcasts auf einmal in „Deine Folgen“ speichern oder in eine neue Playlist speichern. Finde dazu aber keinen Button. Über 100 Folgen einzeln hinzufügen ist leider sehr umständlich ..

  • Newbie
  • Ich möchte aus einer Podcast-Reihe alle Podcasts auf einmal in „Deine Folgen“ speichern oder in eine neue Playlist speichern. Finde dazu aber keinen Button. Über 100 Folgen einzeln hinzufügen ist lei...
  • Eni
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Spotify Losing Creativity in favor of Paid Promotion

PlanPremiumCountryUSA My IssueMy Discover Weekly playlist fills itself with the most ghetto of hip-hop and rap music and I do not listen to anything similar and haven't for quite a long time. I actually consider it to be a damaging collective of musi...

  • Newbie
  • Plan Premium Country USA   My Issue My Discover Weekly playlist fills itself with the most ghetto of hip-hop and rap music and I do not listen to anything similar and haven't for quite a l...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes