Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Missing playlists

Missing playlists

 

Plan:

Free

 

Device

Revel V+ 5g

Operating System

(iOS)

 

My Question or Issue

I recently broke my old phone with my old Spotify playlists, I purchased a new phone and signed in but my three playlists ive created have disappeared though the podcasts I've listened to are still there, I've tried going to recover playlist but it says none were deleted and I do not really understand "local files" but I turned that on and checked but that was empty as well 

Reply
1 Reply

Hey @Ayo69,

 

Sorry to see this has happened!
Local Files let you play your locally stored music via Spotify. This wouldn't fix the missing playlists though.
As we cannot view your accounts from the forum, your best bet in this scenario would be to directly reach out to our support folks 🙂
They have access to your music history and can help out with restoring lost items from your library.

Hope this helps! Keep us posted on how things go 🙌🏼

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts