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Missing songs in the library

Missing songs in the library

Plan

Premium

Country

Germany

Device

(iPhone 11, Windows PC)

Operating System

(iOS 16.4.1 , Windows 11)

My Question or Issue

 

Hello everyone,

I can't find my favorite songs in my library even though they have been added to the library.

Didn't the songs from my library take over when I switched to the +?

Spotify 1.png
Spotify 2.png
Reply
1 Reply

Hi there @Deguaner,

 

Thanks for reaching out. I noticed that the screenshot of where you liked the song is from desktop, while the search is from mobile. Does the song appear as liked when you search for it on mobile too? Likewise, does it appear in the liked songs list on desktop? How about the webplayer? Consider performing a clean reinstall on both devices to make them sync with your account, that way everything should appear the same everywhere.

 

Let us know how it goes.

JoanModerator
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