Music being removed

[Unhapy]

Plan

Premium

Device

Samsung Galaxy 20

Operating System

Android

My Question or IsIssue

The only thing i have downloaded is my liked playlist, i never remove songs from it and yet, i find songs i have downloaded that are no longer in there, and i know they were, i dont use the app on other devices almost never so i do not understand why this is happening

[Elena]

Hey @Unhapy,

Thanks for posting here!

Are the songs greyed out? Does this happen only when you've downloaded them for offline listening? Does this happen only on one device? 

It'd be great if you could even send us a screenshot that shows how the app looks like from your end so we can take a look. You can attach it to your next response by using the Insert image option in the post editor. Just make sure not to send any private info.

Keep us posted.